Jolene understands that some of the hardest experiences in life don’t always have a clear beginning or ending. You may be grieving someone who is still here, adjusting to a diagnosis, caring for a parent or partner, or trying to find your footing after life has changed in a way you didn’t expect.
Her approach is warm, compassionate, and down-to-earth. She creates space for the emotions that can be difficult to say out loud, including grief, guilt, anger, relief, uncertainty, and overwhelm. Rather than telling you how you should feel or what you should do, Jolene works alongside you to understand what you’re carrying and what you need as you move forward.
She believes you don’t have to wait until you’re at a breaking point to ask for support. Sometimes therapy is simply a place to put down what you’ve been carrying for everyone else.
Grief, Aging & Long-Term Care
Before moving further into counselling and acute healthcare, Jolene spent several years working within long-term care. This experience has given her an understanding of aging, dementia, Alzheimer’s disease, changing independence, caregiving, family dynamics, and the complicated grief that can accompany these transitions. Grief does not always begin with death. Families may begin grieving when someone they love receives a diagnosis. They may grieve as a parent’s memory changes, as familiar roles begin to reverse, or when someone who has always been independent begins to require care.The transition into long-term care can be particularly emotional. Family members may simultaneously experience sadness, guilt, relief, exhaustion, worry, and uncertainty about whether they are making the right decisions.
Jolene has supported both residents living in long-term care and the families who love them, including providing individual psychosocial support, helping families through transitions into care, participating in interdisciplinary care planning, and facilitating conversations about changing needs.She understands that caregivers and family members need support too.
Serious Illness & Supporting the Family
Jolene’s healthcare experience has also shaped the way she understands serious and life-changing diagnoses. When one person becomes ill, the impact often extends throughout an entire family system. Partners become caregivers. Adult children begin caring for parents. Relationships change. Independence may be lost. People may find themselves navigating medical systems while simultaneously trying to process fear, uncertainty, sadness, and exhaustion. Jolene’s background in long-term care, hospital social work, and community home health allows her to understand both the emotional experience of illness and the practical realities families face while navigating healthcare systems. Her work creates room for the person who is struggling with a diagnosis as well as the people standing beside them.
Women’s Health & Reproductive Life Transitions

Women’s health and reproductive mental health are growing areas of clinical interest for Jolene. Through her acute-care social work experience at Royal Inland Hospital, including exposure to Labour &Delivery and neonatal care, Jolene developed an interest in the emotional experiences that can accompany pregnancy, reproductive decision-making, pregnancy termination and abortion, birth, postpartum adjustment, and other women’s health transitions. As she continues to develop her counselling practice in this area, Jolene welcomes clients who are looking for a supportive space to talk about these experiences.
Reproductive experiences can bring emotions that are difficult to talk about openly. Someone may feel grief, relief, fear, uncertainty, sadness, or several seemingly contradictory emotions at the same time.
Pregnancy and becoming a parent can also bring unexpected changes in identity, relationships, independence, routines, and expectations for the future. For some people, medical complications or a difficult birth experience add another layer to an already significant transition. Jolene also welcomes individuals seeking support around pregnancy termination or abortion, whether they are considering a decision or processing an experience afterward. Her role is not to tell someone what they should think or feel, but to provide a private, non-judgmental space where they can explore their own emotions, values, relationships, and needs. Jolene approaches this work with openness and curiosity, recognizing that every person’s experience of reproductive health, pregnancy, birth, and parenthood is different.
Education & Professional Training
Jolene’s education and professional training reflect her strong background in social work, healthcare, mental health, and supporting adults and families through significant life transitions.
Education
Master of Social Work (MSW), University of British Columbia Okanagan
Bachelor of Social Work (BSW), Thompson Rivers University
Registered Social Worker (RSW), British Columbia College of Social Workers
Specialized Training
Provincial Health Services Authority (PHSA)
MAiD: Roles and Responsibilities of Health Care Professionals
Palliative Care Awareness
Protecting People’s Rights: Mental Health Act
PIECES Certificate of Completion
Montreal Cognitive Assessment (MoCA) Training
Cognitive Behavioural Therapy (CBT)
Mental Health and Illnesses, including education in the DSM and therapeutic approaches such as Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT), and Internal Family Systems (IFS)
Older People and Aging in Healthcare
This education complements Jolene’s hands-on experience in long-term care, community health, and acute hospital settings, including Labour & Delivery and neonatal care. Together, her clinical education and healthcare experience inform her work with grief and loss, aging, caregiver stress, reproductive and women’s health, major life transitions, anxiety, depression, and individuals and families navigating serious illness.